SHIPPING POLICY

We offer Free second class delivery but other options are also available at checkout. Please note that our dispatching time is up to 2 business days from the time you purchase. Please contact us for more information if needed. 

RETURN & CANCELLATION POLICY

Here at The Pure Scent we aim to offer whats the best in quality regarding handmade Candles. If for some reason you are not satisfied with our product please contact us in order for us to improve our services. We are a small company and any feedback is constructive to us. 

 

As stated in our Terms & Conditions, you can cancel your purchase within 14 days from when you receive your item. To exercise the right to cancel, you must inform us your decision in writing so contact us as soon as possible.  A full refund is given up to 14 days after we received the item back and only if item(s) is returned in its original conditions. Please note that return postage is not covered.

 

Items should be returned to the address bellow: 

 

The Pure Scent Handmade Candles

Fernando Galo 

449, Forest Road 

London 

E17 5LD 

 

 

For more information please read our Terms & Conditions here

Copyright © The Pure Scent Handmade Candles. All rights reserved. 

CONTACT US  |  REFUND/CANCELLATION POLICY  |  TERMS & CONDITIONS

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